Responsible Gaming

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At PowerPlay we want our customers to enjoy gambling. Gambling can be exciting and fun and add to the enjoyment of sporting events, as well as proving entertaining games of luck and skill.

We recognize, though, that gambling can be a problem for some and when it gets out of control it can impact people's financial stability and personal relationships. We therefore provide a number of tools to help you control your gambling, such as setting deposit or play length limits, taking a 'play-break' or self-excluding from your account altogether.

There are a number of places where you can get help and support if you feel your gambling is becoming a problem.

We recommend, Gambling Therapy who offer a global service offering free practical advice and emotional support to anyone affected by problem gambling. They have e-mail and live chat support 24/7. https://www.gamblingtherapy.org/en

As we operate across a number of different countries and regions, you may also want to consult this list of local organisations: https://www.gamblingtherapy.org/en/categories/gambling-help

If you feel your gambling is getting out of control then you can contact us by email or live chat during office hours (8:00 am and 6 :00 pm Eastern Time) to discuss how we can help.