Customer Support: FAQS

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FAQ Answers

Account Verification FAQs

As part of our standard compliance regulations, PowerPlay is required to ensure that all clients have valid proof of identification and residency on file.

We complete the verification process by validating your account information such as your name, address, date of birth, and other details. Depending on your chosen method of deposit, you might also be requested to provide supporting documentation. All documents can be emailed to support@powerplay.com.

If your account is not verified, we reserve the right to suspend wagering or restrict account options on any account until the required information is received.

If your account is suspended due to missing documents, you can still submit your documents for verification to support@powerplay.com or contact customer support for further assistance.

To verify your account, we need to have valid proofs of identification and residency on file. Any of the following valid government-issued documents may be used to verify your name and date of birth as they appear in your registered PowerPlay account:

  • Passport
  • Driver’s license
  • National ID card (front and back copy)

We will be able to accept any of the below documents as proof of your residential address. Kindly note that proof of address must have been issued within the last three months and must show your name and address as they appear in your registered PowerPlay account:

  • Utility / Telephone bill
  • Medical bill
  • Medical Insurance
  • Property receipt
  • Lease / Rental agreement
  • Bank Account Statement
  • Government documentation

Depending on your chosen method of deposit, you might also be requested to provide supporting documentation.


    For Credit Cards:
  • Photo ID: Passport, Driver's License or National Identity Card (this is required only once even if you use multiple cards)
  • Recent proof of address (issued within the last 3 months, containing your full name and address)
  • Front of your Credit/Debit Card (please cover the middle digits only showing the first 6 and last 4)
  • Back of your Credit/Debit Card (please cover the CVC code). Kindly note that the card needs to be signed
  • And/or Bank Statement

  • For Bank Accounts:
  • Photo ID: Passport, Driver's License or National Identity Card (this is required only once even if you use multiple cards)
  • Recent proof of address (issued within the last 3 months, containing your full name and address)
  • Bank Statement

The following documents can be sent as JPG, JPEG, PNG and PDF files:

  • Passport
  • Identity Card
  • Driving License

The following documents can be sent as JPG, JPEG, PNG and PDF files:

  • Utility Bill
  • Bank Statement
  • Credit Card
  • Voided Check
  • Other relevant documents

All submitted documents will be stored on a secure file server using industry-standard strong encryption.

The encrypted files are only accessible by authorized personnel in the relevant department using a specially designed and secured access mechanism.

The main reason Credit/Debit card information is requested is to protect the cardholder and PowerPlay from fraudulent transactions. The information is used only to verify the data provided during the transaction.

We complete the verification process by validating your Credit Card information such as front and back of your credit/debit card, ID and recent proof of address. All documents can be sent to our customer support department at support@powerplay.com

If your Credit Cards are not verified, you will not be allowed to make any withdrawals (with any payment method).

To verify your Credit Cards, the following information is required and must be received legibly:

  • Photo ID: Passport, Driver's License or National Identity Card (this is required only once even if you use multiple cards)
  • Recent proof of address issued within the last 3 months, containing your full name and address
  • Front of your Credit/Debit Card (please cover the middle digits only showing the first 6 and last 4). Please note if the middle digits are showing the attachment will be rejected.
  • Back of your Credit/Debit Card (please cover the CVC code) Kindly note that the card needs to be signed
  • And/or Bank Statement

All documents must be emailed to support@powerplay.com or you may contact our customer support department for further assistance.

For all documentation i.e. Passport, Identity Card, Driving License, Utility Bills, Bank Statements, Credit Cards, Voided Checks and other documents being send via our Live Chat feature, the file size limit is 25MB individually. Please note: when sending more than one document within a single email, the combined size of all the attachments together cannot be more than 25MB or your email may be rejected. We suggest you save your files in a format that sees them saved to a reasonable file size (e.g. 1Mb – 4 Mb per file)

You can either start a “live chat” session, by clicking on the chat button on www.powerplay.com or send an email to support@powerplay.com with your request.

If you are experiencing problems with email and you want to report it, please send an email to support@powerplay.com. Please include the following information:

  • The brand and version of the web browser you are using
  • What type of document you are trying to send (Photo ID, Utility Bill, etc.)
  • Any error message appears (please include a screenshot where possible)

Account Information

You must be at least eighteen (18) years old to open an account and play at PowerPlay. There are absolutely no exceptions to this rule. We reserve the right to request proof of age, perform checks to verify any information provided and refuse any application without further correspondence.

Each customer is allowed only one account. Duplicate accounts in the same name are not permitted and will be suspended.

By opening an account at PowerPlay you will automatically gain access to the Internet’s leading online sportsbook and award-winning casino without the need to register again. All funds credited to your account will be held in a single, virtual wallet which you can use anywhere within our casino and sportsbook.

Your email address will be your Client ID and your password will be of your own composition. When you complete the registration form you will automatically be logged into your account.

If you have misplaced, or cannot remember your PowerPlay account password, please select the "Forgot Password?" option on the site. This option is located on the Main page.

First, confirm your email address and then your Security Question answer. For your security, a new temporary password is created for your account. The temporary password is emailed to your registered email address. It may take up to 30 minutes to receive your temporary password email. If you do not receive the temporary password in your inbox, please check the “Spam” and “Trash” or “Junk” folders.

Once you have your temporary password, please return to the site and use your email address and temporary password to create a new, permanent password.

When setting a new password for your account, we encourage you to create a secure password. Your new password MUST:

  • Be within 8 to 10 characters long.
  • contain at least one alphabetic character.
  • contain at least one number (0-9).
  • contain at least one special character (e.g.!@#$%^&*() _) but no spaces.

  • We strongly recommend that your new password does NOT:
  • contain your first or last name.
  • contain the first part of your email address before @ symbol.
  • contain the answer to your security question.
  • be a previously used password.

If your current password is greater than 10 characters, please only enter the first 10 characters when prompted to enter your 'Current Password". When you enter your password, our security is also case sensitive, so please make sure you remember the case of each letter in your new password.

It is very important that you never share your password or leave your computer unattended when you are logged into your account.

To change your registered address or country of residence, you will need to go through our verification process.

For a change of country of residence, please make sure to check our list of restricted countries in our Terms & Conditions.

Evidence of identity must include your full name, residential address and date of birth.

Any of the following government-issued documents may be used to verify your name and date of birth as they appear in your registered account, conditional to it being a valid picture ID that has not expired:

  • Passport
  • Driver’s license
  • National ID card

  • We will be able to accept any of the following documents as proof of your *new* residential address:
  • Utility/Telephone bill (Mobile bills are not accepted)
  • Medical bill
  • Medical Insurance
  • Property receipt
  • Lease/Rental agreement
  • Bank Wire statement
  • Government documentation

All documents must have been issued within the last three months and must show your name and address as they appear in your registered account.

Please note: Customer emails are stored on a cloud, we do not store any of our customers' personal details in this cloud. We recommend that you send all personal documents via the methods specified in this email. Please send any questions to support@powerplay.com regarding this request.

Once approved, you will receive an email as confirmation.

You will have been prompted to provide a Personal Security Question and Answer during the Signup process. You can change this information at any time by logging in and going to My Account>Personal Details. If you cannot remember your Personal Security Question and/or Answer and cannot log in, please email Customer Supports at: support@powerplay.com

The “Account details” allow clients to independently update their phone number, security question and password. We recommend all clients use this feature to confirm their current account information and make changes, as necessary.

To use the feature, log into your account and select the My Account menu option and Account Details. You may change some or all the listed information by "clicking" the appropriate box(s) and then selecting "Edit Details". Edit your account details as required and select "Update Details". For changes in your registered email address please email us from the email address registered to your player account.

We do not offer internal customer account transfers.

For additional security, the period used for this feature is not published.

This feature is required by our licensing authorities and we are unable to adjust the functionality.

To change the registered email address of your account, please contact our Customer Support Center (support@powerplay.com) using the email address currently registered to your Powerplay account.

If you did not receive the email including the email address verification link, this tutorial will help you to solve this problem. Please follow the instructions below:

Spam, junk and trash folders:
If you did not receive the Activation Link in your inbox, please check the “Spam”, “Trash” or “Junk” folders.

Resend the email with the email address verification link:
If you did not receive the Activation Link in your inbox, and you have not found it in the “Spam”, “Trash” or “Junk” folders, please click here to request a new Activation Link.

Verify your email address:
Please make sure that you entered your email address correctly. If you think you might have misspelled your email address, please contact us.

Contact us:
If none of the above suggestions are of assistance, please let us know by contacting us at support@powerplay.com

If the activation link has expired, please click here to request a new activation link.

Enter your email address and date of birth and you will receive a new activation link. The link expires 3 days from the time it was requested.

There are several reasons that you may be having trouble logging into your account.

  • New account not yet activated:
    • If you have a newly created account, you will need to activate your account by clicking on the activation link that was sent to the email address registered upon sign up. Please check your inbox. If you did not receive the activation link, please click here to request a new Activation Link.
  • Multiple failed login attempts:
    • If you have made multiple unsuccessful attempts to log in to your account, it may be suspended for your protection. Please contact our Customer Support Department to get instructions on how to unblock your account.
  • Additional compliance information required:
    • Your account may have been suspended because we need further documentation on your account to fulfill our Regulatory and International Financial Regulations. This is a standard procedure, please check the inbox of your registered email address, as you should have received an email with further instructions. Once the required documentation has been submitted and approved, your account will be reopened.
  • Technical Error:
    • If you suspect that you may be experiencing a technical issue with your login attempts, please take a screenshot of the error (whenever possible making sure that the error message and the URL is clearly visible in the screenshot) use the contact us/live chat feature on the website and we will be able to assist you individually.
  • Other
    • As there are several reasons an account may be suspended, we can only outline the most common reasons a customer would have an issue logging in. Please check the inbox of your registered email address, as you should have received an email with any additional details. If you are still unable to log in to your registered PowerPlay account, please contact us and we will be able to assist you with this issue.

By clicking on: “My Account” and selecting one of the menu options. There are a variety of reports available to review, both; wagering and non-wagering transactions.

“Deposit”:
Click here to make transfers into your PowerPlay account. Choose the amount you wish to deposit and the payment method of your preference.

How to Make a Deposit

“Withdraw”:
Click here and follow the easy steps on how to make your withdrawal. Please note: All withdrawal amounts will be refunded back to the originating account.

To review your pending and graded bets, please use the options “Open bets” displayed in the screen once you access your account. You may access the complete Review Account section by clicking on your “My Sports Account” or the “My Casino Account” menu option.

“My Sports Account” gives you a variety of options:

  • Cash Out”: These are bets that are eligible for cash out.
  • Open bets”: These are your pending bets.
  • Bet History”: History of all your placed bets.
  • Free Bets”: balance of the free bets and vouchers granted to our customers.

If you believe there is an error in your account, please contact our Customer Support Department with: your email address, the details showing on the “Open Bet” or “Bet History” page: the DESCRIPTION of the bet, the ID# of the bet and the Date/Time when it was placed.

To close or suspend your player account, please contact us with specific details and we will be more than happy to comply with your request. All requests to have accounts re-opened or unrestricted are reviewed for eligibility and shall be done after a cooling-off period of seven days following your request.

We realize that for some Customers gambling might become a serious problem and for such Customers we offer a self-exclusion option for a period from six months up to permanent exclusion, as per a Customer's request. If you wish to self-exclude, please contact Customer Supports specifying the period you wish to be self-excluded for. If you choose to contact Customer Supports, kindly note that it may take up to 24 hours to process your request.

If you choose to contact Customer Supports, kindly note that only upon a clear "self-exclusion" request will your account be suspended for the agreed time. Otherwise all accounts will be "closed" and can be reopened at any time upon a Customer's request. Please read through our Responsible Gaming guide for more information

PowerPlay gives you the option to place limits on the amount you would like to risk or lose and even Deposit.

Go to “My Account” and click on: “GAMBLING CONTROLS”, several options will appear; here you can create the limitations you desire.

  • DEPOSIT LIMITS:
    This feature gives you possibility to set a limit to what amount you allow yourself to deposit into your account and over what period; daily, weekly or monthly.
  • “CASINO LIMITS”:
    If you would like to limit the amount you can risk or lose for a set period.
  • "REALITY CHECK":
    This option is to remind you how long you have been/are playing casino games. For instance, if you set my Reality Check to 5 minutes, you will receive a pop-up message every 5 minutes. In addition, you will be disconnected from the game and you will need to access the games again if you want to continue playing.

After not using the account for any period, the account will remain accessible for the customer should he/she wish to return.

Customers may submit a formal complaint by forwarding an email or submitting a ticket via the Contact us page on the site using their registered email address.
Send an email to: support@powerplay.com
Submit a ticket at: www.powerplay.com

Customers must provide as much details as possible including the email address associated with the account, date, time and all available details relevant to the issue.

Once the complaint is received the following actions are taken:

  • Customer Support will review the issue to determine adherence to our Terms and Conditions or Policy rules.
  • An update or a recommend appropriate resolution will be provided within 72hrs of receiving the initial complaint
  • The resolution provided must be in compliance with our existing Terms and conditions
  • Customers not in agreement with the resolution offered are free to request the matter escalated to our Management team for further review
  • With any escalated issue Management team, will assess to determine an update or an appropriate resolution within 72hrs of the escalation period
  • The Customer Support Team will further communicate any additional assessment period as deemed reasonably necessary to complete the review
  • Any customer not in agreement with the final resolution as offered by the Managing Team is free to submit an Alternative Dispute Resolution form with Curacao Interactive Licensing (CIL)

Deposits and Withdrawals

There are several potential reasons for your card being rejected.


1. Your card is registered to a bank in the United States. The USA is a restricted territory for gaming and as such USA banks will often not allow credit card transactions with gaming websites. Your financial institution, as a precautionary action, may put a block on your card. To check if this is the case please call your bank and request that your card can be unblocked. We suggest you deposit via a credit or debit card that is not issued by a US bank.

2. Your bank sees the transaction as suspicious activity. Again, this is best solved with a quick call to your bank to notify them that unsuccessful transaction to PowerPlay was attempted by you, and to unblock your card for the merchant “PowerPlay”

3. You have entered your security details incorrectly. Please double check and if you continue to have issues please contact your bank.

4. You have entered your card details incorrectly. Please double check your details and try again.

5. You have insufficient funds. Please login or contact your bank to check your balance.


In the mean-time, please feel free to use an alternative credit or debit card for your deposits or sign-up with one of our globally recognized e-wallet options.


If you have questions, would like assistance or more information, please contact support@powerplay.com at any time. We are here to answer your questions and provide any assistance you may require. We look forward to seeing you back on PowerPlay soon.

Opening a Skrill account is easy. It enables you to quickly deposit funds into your Skrill Wallet via Banks Cards or Bank Transfer and use those funds on various websites including PowerPlay. Please note that Skrill won’t work if you live in or are currently located in Barbados.

To open your account follow these simple steps:

Step 1

Login to PowerPlay and click ‘Deposit Now’.

On desktop computers ‘Deposit’ can be found top right of the screen.

Step 2

Choose Skrill from the Payment Methods, add the amount you’d like to deposit and click ‘Submit & Finish’.

Step 3

You’ll be prompted to login or to Sign Up. Do not try to login.

Click ‘Sign Up’ at the bottom of this page.

Step 4

Complete the form. We recommend you use the same email address as used to sign in to PowerPlay.

Once complete, click ‘Create Account’. Please be sure to remember your login details.

Please note at this point you have not deposited funds into your account. You can do this via your Bank Card or by making a Bank Transfer.

Please click on the appropriate FAQ to find out how to complete this process.

Deposits using Bank Cards is an easy and direct way to fund your Skrill Wallet to use on PowerPlay. To deposit with Bank Cards, follow these simple steps:

Step 1

Login to Skrill on www.Skrill.com.

If you don’t have a Skrill account and need help, click here

Step 2

Click Deposit on the left hand menu.

Step 3

Click ‘Deposit Now’ on the Credit & Debit card panel.

Step 4

Enter your card details and tick the box to store them in Skrill. Then click ‘Add Card & Continue’.

Step 5

Enter the amount you wish to deposit then select the tick box for ‘Gambling’ and hit next.

Your Skrill balance will be updated.

Step 6

Login to Powerplay, click ‘Deposit Now’.

On desktop computers ‘Deposit’ can be found top right of the screen.

Step 7

Choose Skrill from the Payment Methods, add the amount you’d like to deposit and click ‘Submit & Finish’. Note that the amount should not exceed the level of funds in your Skrill wallet.

In the Skrill panel, login to your Skrill account and the funds will be transferred from Skrill to your PowerPlay account.

You are now ready to play.

Bank Transfer is an easy and direct way to fund your Skrill Wallet to use on PowerPlay. To deposit with Bank Transfer, follow these simple steps:

Step 1

Login to Skrill on www.Skrill.com.

If you don’t have a Skrill account and need help, click here

Step 2

Click Deposit on the left hand menu.

Step 3

Click ‘Deposit Now’ on the Manual Bank Transfer panel.

Step 4

Choose a currency. it doesn’t matter if your local currency is not displayed. Your chosen currency will be exchanged to US Dollars for use on PowerPlay.

Step 5

Take note of the bank details and importantly the Reference Number - you will need these to make the online bank transfer.

Step 6

In a new browser tab, login to your personal online banking and use the details from Step 5 to set up Skrill as a new payee and to transfer funds into your Skrill wallet. Take care to use the Reference Number that was displayed in Skrill displayed.

Alternatively, you can take these transaction details to your local bank and make the transfer in person.

Please note there may be a delay before your funds reach your Skrill account. You can login to Skrill directly to see when your updated balance becomes available. Once your funds are successfully transferred to Skrill you can continue to Step 7.

Step 7

Login to Powerplay, click ‘Deposit Now’.

On desktop computers ‘Deposit’ can be found top right of the screen.

Step 8

Choose Skrill from the Payment Methods, add the amount you’d like to deposit and click ‘Submit & Finish’. Note that the amount should not exceed the level of funds in your Skrill wallet.

In the Skrill panel, login to your Skrill account and the funds will be transferred from Skrill to your PowerPlay account.

You are now ready to play.

    • Complete: The money has been sent to you and will arrive in 3-5 business days.
    • Authorised: Your request has passed the first step of the withdrawal process, we are still processing it, you will need to wait for the status to move to Complete. This will happen within 48 hours.
    • Cancel: You may cancel a withdrawal request by clicking the Cancel button.
    • Cancelled: You or PowerPlay has cancelled the withdrawal request.
    • Declined: This withdrawal would have been declined by PowerPlay, the reason for this can vary and would have to be looked into on a case by case basis. Please try to withdraw again or contact Customer Support.

Bet Types & Terminology

A "Single" bet wins or loses depending on the outcome of the backed event. The person placing the bet must decide the amount they wish to stake, the higher the stake the higher the potential winnings. If the selection loses, the bookmaker keeps the stake and returns nothing to the player. If the selection wins, the stake is multiplied by the odds (fractional odds) to determine the profit, and both profit and stake are returned the player. The basic strategy is to place bets on selections that you think are more likely to happen than the odds suggest. These are often described as "Value" bets. A single bet can be modified into an each-way bet, to mitigate some risk by generating a return if the selection only finishes in a placing position

The "Double" is a bet where two (2) selections are made and if the first wins, everything that would have been returned is then used as stake for second. This style of bet is popular because it creates the potential for larger returns but at the expense of increased risk as all it takes is one losing selection for the bet to return nothing. Similar to the "treble" and "accumulator" the only difference being a lower number of selections. "Each way" and "to-place only" options are also available at some bookmakers. Popular in all sports especially football and horse racing, all bets in a "double" must be on separate events.

A "Treble" is a multiple bet consisting of three selections, all of which must win to gain a return. The treble is a bet where three selections are made and the returns from the first are rolled over to the second, then the returns from the second rolled over to the third. Larger returns can be achieved using this bet at the expense of increased risk as all it takes is one losing selection for the bet to return nothing. Similar to the accumulator and double, only varying in their number of selections, a double having 2 and an accumulator having 4 or more. Popular in all sports especially horse racing, all bets in a treble must be on separate events.

The "Trixie" is a 3 selection wager consisting of 4 bets: 3 doubles and a treble. This can be considered a treble to which three doubles have been added, the advantage being that should one selection fail to win a return is still generated. Hedging your bets can be a sound strategy in scenarios where a lower reliable return is valued more greatly than the possibility of a single large win. Use a Trixie calculator to work out returns quickly. Try entering different odds and outcomes to test how the bet behaves before you place it. The Trixie is a full cover bet where each selection appears in 2 doubles and the treble. Any two winning choices is enough to generate a return from the Trixie. Please note: a €2/$2 Trixie costs €8/$8

The "Patent" is a 3 selection wager consisting of 7 bets: 3 singles, 3 doubles and a treble. This is a full cover bet that can be thought of as a Trixie with 3 single bets added to each selection. Each choice appears in 1 single, 2 doubles and a treble. One losing selection can significantly impact the returns of this bet. Try out different outcomes and odds on the patent bet calculator to get a feel for how returns can be influenced by small changes. On the bet slip, the stake can be stated as either per bet or total amount; if per bet is chosen, the total stake will be 7 times the value entered. Any one winning choice from the patent is enough to generate a return - this is considered to be one of the main advantages over a Trixie. A patent multiplies your original wager - so a €1/$1 patent cost €7/$7

An "Accumulator" or "Acca" is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

The "Yankee" is a 4 selection wager consisting of 11 bets: 6 doubles, 4 trebles and a four-fold accumulator. The yankee is rumored to be named after an American soldier that placed a small bet in the UK and due to the multiple roll-over mechanics at work won back hundreds of thousands. This is a full cover bet where each selection appears in 3 doubles, 3 trebles and the four-fold accumulator. To understand how winnings change with outcome, stake size and odds most people prefer to use a yankee calculator, both before placing a bet and after the outcomes are known. Two or more winning choices guarantees a return from this wager.

The "Lucky 15" is a 4 selection wager consisting of 15 bets: 4 singles, 6 doubles, 4 trebles and a four-fold accumulator. The '15' part of its name comes from its 15 constituent bets and the 'lucky' part comes from the fact it is often the target of bookmaker bonuses, the most common of which are an all winner bonus, a one loser bonus and an one winner consolation bonus. Bonuses typically take the form of a % increase in returns or increased odds in the case of the one winner consolation - check with each bookmaker to find the most up-to-date information. Also worth noting is that bonuses are rarely if ever paid on each-way parts of the bet. The bonus aspect of this wager makes it a popular choice for punters considering multiple selections. Each of the 4 selections has the same effect on returns, meaning the order in which bets are written on the slip is not important. Winnings for the lucky 15 can be worked out by hand but most people prefer to use a tool like a lucky 15 bet calculator. To get a feel for how different outcomes affect the payout try entering different odds and changing the stake. Choosing one or more winners will guarantee a return from this bet. A €1/$1 lucky 15 bet costs €15/$15

A wager on 5 selections consisting of 26 bets: 10 doubles, 10 trebles, 5 four-fold's and a five-fold accumulator. The Super Yankee, rumour has it, is named after an American soldier that placed a bet in the UK for a small stake and won back hundreds of thousands. Each runner has equal impact on the return from this bet, and a single loss reduces winnings massively. This wager is most similar to the Lucky 31 which takes the 26 bets in the Super Yankee and adds 5 Singles, one on each selection. For the increased stake and risk on the Lucky 31, bookmakers offer various bonuses, so it may be worth upgrading. To better understand the effect various outcomes can have, the super yankee bet calculator should be used to experiment with winning and losing selections. A return is made from this bet when any two selections win. A €1/$1 super Yankee bet cost €26/$26

The "Lucky 31" is a 5 selection bet consisting of 31 bets: 5 singles, 10 doubles, 10 trebles, 5 four-folds and a five-fold accumulator. Named after its 31 parts and the wide variety of bookmaker bonuses to be had, the lucky 31 is a popular wager. 'All winners', 'one loser' and 'one winner' are the scenarios which most bookmakers apply a bonus to - each-way bets are usually excluded from this. Contact Customer Support or check the online terms and conditions to find accurate bonus listing. The order in which bets appear on the slip is not important because each of the 5 selections appear the same amount of times across all 31 bets. Winnings can be worked out by hand but using the lucky 31 calculator on this site takes much less time. Try out different odds, stakes and outcomes to get a feel for how returns are affected. If one or more selections win this bet is guaranteed to generate a return. A €1/$1 Lucky 31 bet costs €31/$31

The "Heinz" is a 6 selection wager consisting of 57 bets: 15 doubles, 20 trebles, 15 four-folds, 6 five-folds and a 1 six-fold accumulator. Named after the 57 varieties Heinz company slogan, this 57 bet wager is a full cover bet that combines every permutation of the 6 selections into a single wager. Each selection has the same effect on returns so the order in which they are added to the slip is inconsequential. It would take a lot of time and be error prone to work out returns by hand so its best to use a Heinz bet calculator tool after you understand the parts of this wager. Experimenting with different outcomes can also help in understanding how one or two losing runners affects returns. When 2 or more selections win, a return is guaranteed. A €1/$1 Heinz bet costs €57/$57

The "Lucky 63" is a 6 selection wager consisting of 63 bets: 6 singles, 15 doubles, 20 trebles, 15 four-folds, 6 five-folds and a six-fold accumulator. Named after its 63 parts and the 'lucky' bonuses available, the lucky 63 is an aptly named bet. Bonus scenarios include: 'all winners', 'one loser' and 'one winner' and usually involve either a % bonus to returns or a multiplier to the odds.When entering the 6 selections into the bet slip boxes, don't worry about the order in which they appear as all selections occur the same amount of times across all 63 bets. Winnings can be worked out manually but a lucky 63 calculator is the preferred method of most. Choosing one winner or more will generate a return from the Lucky 63. A €1/$1 Lucky 63 bet costs €63/$63

The "Super Heinz" is a 7 selection wager consisting of 120 bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, 7 six-folds and a seven-fold accumulator. This is full cover wager with a massive number of bets that should only be considered in rare circumstances and by experienced punters. 120 bets can be an expensive proposition but the winnings can be equally as large. Each of the 7 selections appears in the same number of bets giving equal influence to all. Calculating winnings for such a large bet would be difficult if a super Heinz bet calculator where not available. A tool such as this can also be helpful in understanding how different outcomes and odds affect returns. At least 2 selections must win for this wager to generate a return. A €1/$1 super Heinz bet costs €120/$120

The "Goliath" is an 8 selection wager consisting of 247 bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, 8 seven-folds and an eight-fold accumulator. Named after the huge number of bets that together make this wager, the goliath is one of the largest bets available and is best left to experienced punters. Only trumped by the goliath flag is terms of size this multiple bet has the potential to generate huge winnings if you have enough stake to fund all bets. All selections have an equal weight on the return so it doesn't matter which order they are added to the betting slip. Working out winnings for this kind of bet would be impossible by hand so use a goliath bet calculator to save time. Such a calculator can also be helpful in understanding how one or two losing runners affects returns. When 2 selections win, a return is guaranteed. A €1/$1 Goliath bet costs €247/$247.

Betting on the 'Scorecast' is a single bet on who'll be the first goalscorer of the match and what the correct score will be. If your selected player doesn't take part in the game your bet will be settled as a single on the correct score of the game. If your selected player comes on after the first goal is scored, then your bet will be settled as a single on the correct score. Just like normal first goalscorer bets, own goals don't count so your scorecast bet will carry on to the Next Goalscorer. If the match ends 1-0 and the only goal was an own goal, then bets are settled as a Correct Score single. Should your Scorecast bet be on a player to score at any point during the 90 minutes, then that part of the bet will be settled as per our ‘To Score in 90 mins' rules. Should the player take no part at all then the bet will be settled as a correct score single.

An accumulator / Acca is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

An accumulator / Acca is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

An accumulator / Acca is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

An accumulator / Acca is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

An accumulator / Acca is a bet that combines four or more selections into a single wager that gains a return only when all parts win. The advantage of an accumulator is that winnings are much higher at the expense of increased risk, only a single selection need lose for the entire bet to lose. In the case of a non-runner, returns are calculated as though the accumulator hadn't contained the selection i.e. a six-fold would become a five-fold. Dead heats for a winning position are settled at reduced odds using standard rules. Selections from the same event cannot be combined into a single accumulator, this is to prevent anyone trying to place several bets on the same runner. More formally the selections must be mutually independent.

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